Riverside Bank
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Online Security
Riverside Bank understands that the security of your personal and account information is important to you. We also understand that our continued success as a financial institution relies on both our ability to offer banking services to you in a secure manner as well as your responsibility in keeping any access codes, passwords or PINs secure. To assist us in offering these Web-based banking services in a secure manner, we employ a number of measures, which are described below. These measures allow us, among other benefits, to properly authenticate your identity when you access these services and protect your information as it traverses the Internet between your PC and Riverside Bank.

Log-In protection for the end user
Every end user must privately maintain a combination of a password and Log-In ID. Because the end user is assigned the original password by the bank administrator, Riverside Online requires the end user to change the password once logged onto the system and before any transactions can be requested. This requires the end user to establish an absolutely private password. In case the password is lost or forgotten the administrator will be able to reset a default password for the end user once Riverside Bank has confirmed your identity. The Bank does not have access to your password and therefore is unable to retrieve your password.

Three (3) strikes and you're out
If an unauthorized person attempts entry into an end user’s account by trying to guess a password, Riverside Online will disable the ID on the third incorrect attempt, thus invalidating the Login combination. If you accidentally activate this security feature by unintentionally mis-keying a password three times, you would need to call Riverside Bank to reestablish the password for that account. For example, a common mistake made by the end user is having the CAPS-LOCK on while typing in a password.

To further protect you, a timeout feature is used. This feature will automatically log you out of your current financial service session after an idle 15-minute period on our site.

Browser Security
Riverside Bank also requires the use of secure browsers to protect you while you access our online financial services. More specifically, the personal and account information that flows back and forth between your PC and Riverside Bank must be encrypted while in transit – secure browsers are how we achieve this level of protection. Encryption is the process of scrambling information (typically for data transmission) so that it can only be reassembled in its original clear text format by someone who has the correct encryption key to do so. When used between you and Riverside Bank, this technology encrypts your personal information as you send it to us, which only Riverside Bank can decrypt. Likewise, when we send personal or account information to you, this technology encrypts it, which only you can decrypt. This is possible through a 128 bit secure server (certified by VeriSign) so that no unauthorized individuals can read or decipher the data.

Our server does not connect directly to the Internet
Our server is isolated from the network via a "firewall". All requests to the server are filtered through a router and firewall before they are permitted access to the server. A router is a piece of hardware that works in conjunction with the firewall to block and direct traffic coming to the server. The router and firewall define and limit access that "outside" computers have to the Riverside Bank server.

 


  Riverside Online Features

FREE Online service to our Personal and Business customers.
FREE Bill Pay to our Personal and Business customers.
Access to account and loan balance information.
Access to detailed history of your accounts including checks cleared, deposits, ATM
   and Debit Card transactions.
Transfer funds between accounts or make a loan payment.
View account statements.
Download transactions to money management software.
Send and receive messages to and from Riverside Bank.
 

 

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LOCATIONS:  Poughkeepsie | Red Oaks Mill | Newburgh | Fishkill
PRODUCTS:  Business Loans | Consumer Loans | Business Deposit Products
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11 Garden Street  Poughkeepsie, NY  12601
 Tel. 845-454-5511   Fax  845-454-7308
 ©2004-2013 Riverside Bank